When you come in for your hearing assessment, you will be seen by a qualified audiologist in a purpose-built, sound-treated room designed to ensure your results are as accurate and reliable as possible.

Your appointment begins with a conversation about your hearing concerns, medical history, and day-to-day listening needs - so we can understand what matters most to you. Your audiologist will then gently examine your ear canals before guiding you through a comprehensive diagnostic test battery. These include listening for tones at different pitches and volumes across the full range of frequencies, speech perception testing to assess how clearly you hear and understand spoken language, tympanometry to evaluate the health and function of your middle ear, and acoustic reflex testing to provide a thorough picture of your auditory system.

For those with more complex hearing needs, we also offer specialised diagnostic testing tailored to provide deeper insight and a more detailed understanding of your hearing profile. Your audiologist will discuss with you whether this is appropriate for your situation. You don't need to prepare anything in advance. Each component of the assessment is explained clearly before it begins, and your audiologist will make sure you feel comfortable and at ease throughout.